Shipping & Delivery

Where we ship

The Nightstand Co. currently ships to addresses within the United States. If you're outside the US and want to order, email hello@thenightstandco.com and we'll tell you honestly whether we can get it to you.

Shipping cost

Standard shipping is free on every order. There is no minimum. We do not currently offer an expedited option.

How long it takes

Orders are processed within 1–2 business days. After that, standard delivery to most US addresses takes around 8 business days, though the realistic range is 7–15 business days depending on your location and customs handling.

Orders placed on weekends or US public holidays begin processing the next business day.

Your kit may arrive in more than one parcel

This is the part most people don't expect, so we'd rather state it plainly than bury it.

Our kits are picked and dispatched by our fulfilment partner, and the items in a kit are packed and shipped separately. A three-piece Nightstand Kit may arrive as three separate parcels, and the four-piece Complete Kit as four — often on different days, sometimes several days apart, and usually with different tracking numbers.

Nothing has gone wrong if this happens. Please wait until the full delivery window has passed before assuming something is missing. If you're ordering as a gift, allow at least a week of margin.

Where your order ships from

Our products are dispatched by an international fulfilment partner, and most parcels ship from outside the United States. Any import duties or taxes are covered by us — you will not be asked to pay anything on delivery.

Tracking

You'll receive tracking by email once each parcel is dispatched. Because parcels ship separately, you may receive more than one tracking email for a single order. Tracking can take 2–4 days to begin showing scans after dispatch; this is normal and doesn't mean the parcel is lost.

Wrong or incomplete addresses

Please check your address carefully at checkout. If an order is returned to us as undeliverable because of an incorrect or incomplete address, we'll contact you to arrange a resend or refund the item cost. If you spot a mistake, email us immediately — we can usually correct an address before dispatch, but not after.

Delays we can't control

Once a parcel is with the carrier, delivery timing is out of our hands. Weather, customs backlogs and carrier disruption can all add time. If your order is more than 20 business days past the order date and still hasn't arrived, contact us and we'll either resend it or refund you.

Lost or damaged parcels

If a parcel is confirmed lost in transit, or arrives damaged, we'll replace it or refund it. For damage, send a photo — we won't ask you to ship a damaged item back.