Contact

Talk to a person

The Nightstand Co. is a small operation, so your email reaches someone who can actually do something about it rather than a ticket queue.

Email: hello@thenightstandco.com
Response time: within one business day, usually sooner
Hours: Monday to Friday, 9am–5pm Eastern Time

What to include

If your message is about an order, include your order number — it's in your confirmation email and starts with a #. That alone saves a day of back-and-forth.

Things we can answer here faster than by email

• “Where's the rest of my order?” — Kits ship in separate parcels that arrive on different days. See shipping & delivery.
• “I want to return this.” — Email us. For the mask, earplugs and headband you don't ship anything back. See returns & the 30-night trial.
• “It arrived damaged.” — Send a photo and your order number. We'll replace or refund it, and you keep the original.

Where we are

The Nightstand Co.
Ann Arbor, Michigan
United States

We're an online-only business, so there's no storefront to visit and no returns counter — please email before sending anything anywhere.